Minister of Social Development Sisisi Tolashe and members of Parliament have slammed Postbank for its failure to resolve glitches in issuing new black cards to social grant beneficiaries. Tolashe has described the situation as a "crisis" and narrated how some elderly beneficiaries were forced to queue for hours, as well as Postbank’s slow pace in issuing the new black cards. The minister briefed the portfolio committee on social development on issues affecting the South African Social Security Agency (SASSA) as well as progress in the investigation into vulnerabilities in the social relief of distress (SRD) grant application system. Tolashe was back before the committee to give an update on the SRD grant payment system. Phemelo speaks to Chairperson of the Portfolio Committee on Social Development, Bridget Masango.